Fluvia
Privacy notice
This notice explains what happens to the details you give us through this website. We handle that personal data under Singapore’s Personal Data Protection Act 2012 (PDPA).
Who we are
This website is run by Lim Chin Chuan, an individual freelance developer in Singapore (“we” or “us” in this notice). Fluvia is the name of this website and is not a registered business or company. For anything about your data, email chin@fluviaai.com.
What we collect
- From the contact form: your name and email address, and, if you choose to give them, your company, phone or WhatsApp number, the topics you tick, your timeline and your message.
- From emails you send us: whatever you include.
- Technical records: the website host keeps logs, such as IP address and browser type, for security. To limit repeated messages, the contact form also keeps a one-way fingerprint of your IP address for two hours. The IP address is not stored with the enquiry.
Why we use it
Only to reply to your enquiry, discuss how we might work together, and, if we do, to run that work. By sending the contact form, you agree to us using your details for these purposes. We don’t send newsletters or marketing, and we never sell or rent your details.
Where it’s kept, and who sees it
The contact form sends your enquiry by email through Resend to chin@fluviaai.com. The website host keeps a copy of the enquiry. The site is hosted on Hostinger. Resend and the host handle the enquiry so it can be delivered and the copy kept.
Resend stores those emails in the United States. Hostinger may also process an enquiry outside Singapore. Where your personal data is transferred outside Singapore, we take steps to make sure it gets protection comparable to the PDPA, for example through the providers’ contractual terms.
How long we keep it
For up to 24 months after our last contact, unless you become a client, in which case we keep records for at least 5 years, as tax law requires. You can ask us to delete it sooner.
Access and correction
Giving us your details is voluntary. Without a way to reach you, though, we can’t reply.
You can ask for access to personal data we hold about you, and for information about how that data has been used or disclosed in the year before your request. You can also ask us to correct an error or omission in that data. Email chin@fluviaai.com in writing, with enough detail for us to identify you and what you are asking for.
We will give access as soon as reasonably possible, and we will make a correction as soon as practicable. If we cannot do so within 30 days after we receive the request, we will tell you in writing, within those 30 days, when we will respond.
Withdrawing consent
You can withdraw consent at any time by giving reasonable notice to chin@fluviaai.com. We will tell you the likely consequences of withdrawing. We will then stop collecting, using or disclosing the data, unless the PDPA or another written law requires or authorises us to continue without your consent.
Who to contact
Lim Chin Chuan is our data protection officer. Write to chin@fluviaai.com. You may also contact the Personal Data Protection Commission at www.pdpc.gov.sg.
Security
We use reasonable security arrangements to protect personal data. If we assess that a data breach must be reported under the PDPA, we will notify the Personal Data Protection Commission no later than 3 calendar days after that assessment, and we will notify affected people where the Act requires it.
Cookies
This site doesn’t use cookies or tracking. It remembers one small preference in your browser (which 3D scene you saw last, so the next visit shows a different one). That never leaves your device.
Last updated: 1 November 2026.